FAQ's
Q: What type of Privacy policy does PinderSoft have?
- PinderSoft is committed to respecting and protecting your privacy.
Our web site is structured so that, in general, you can visit PinderSoft without
identifying yourself or revealing any personal information. PinderSoft will not sell, rent,
give or lease your personal information to others. Period. Over and out.
Q: How safe is it to order by credit card?
- Very safe. The merchant accounts we work with allow you to order in real time,
using a Secure Transaction Server. Only they will see your credit card number
and information. You also have the option of ordering by
telephone, fax, or old fashioned mail.
Q: When I register a PinderSoft program, how long is the license valid?
- Always. Register once, run that version forever.
Q: What kind of support does PinderSoft offer?
- As soon as we are made aware of a problem we act immediately. Most
problems can and are fixed within 48 hours. For faster results, please place the
name of your product in the email subject so it makes it through our spam
filter.
Q. Is there any type of Spyware or Adware in the PinderSoft
programs?
Q. When a Dot .Net program is installed, are there any
files installed to the GAC?
Q: The program does not run on Vista,
or the time expired shows as soon as the program starts, or another,
unknown problem keeps the program from running.
- The program must be run as Administrator. To do this,
right click on the program's icon, and then, when the menu opens, click on
'Properties. Next, click on the tab marked 'Compatibility', then go to
the bottom of the page to the checkbox for: 'Run this program as an
administrator'. After doing this, the program will then run as it is
suppose to. Click on the thumbnail below to open an image in a different
window.
-
- If you have the
Cardfile, Magazine Organizer or Birthday program, when the
installation program runs, change the install directory to
"C:\Pindersoft\'name of program'. Name of program being
either Cardfile, Birthday, etc. Do not install the program into "C:\Program
files\...".
This must
be done even if you are signed in as Administrator. We have updated
all our .Net programs -- WPO, Cardfile PS Net -- to run on Vista in
the 'Elevated Mode'.
|
